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- Call us on 512-764-5786
- Is Terra Telehealth right for you?
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How do these telehealth visits work, exactly?
To put it simply, virtual visits allow you to see a healthcare provider from the comfort of your own home, anywhere on any device. Conveniently schedule your appointment during a lunch break from work or even when traveling in a different state.
You can attend your Terra Telehealth appointment with a laptop, desktop, smartphone, or tablet. This is a video call, which means you can show your healthcare expert your injury or concern—such as an eye injury, acne, anxiety, birth control, diabetes, hypertension, insomnia, and weight management, for example—or just ask questions, as you would in person.
This process removes travel time and the long periods spent in the waiting room. It connects you with your healthcare expert in a seamless, time-friendly manner that requires appointments like an in-person visit. Patients receive the same excellent level of care and attention as they would in an in-person visit.
Terra Telehealth virtual visits are an excellent choice for non-emergency healthcare appointments.
Our Telehealth Process
Takes as little as 15 minutes!
Step 1: Request
- Sign up for our secure patient portal and select your appointment time
- Fill out a visit request form with your medical history and a description of your symptoms
- You pay a flat $100 per visit fee using our secure online payment processor*
*This is the cost for the provider visit. Payment for your prescription is made directly to your pharmacy when you pick it up.
Step 2: Review
- Our U.S. licensed healthcare provider will review your file
- Establish care with a short video call with your provider
- If prescription treatment is recommended, we will write your prescription and send it to your pharmacy
Step 3: Pick Up
- Your prescription will be sent to the pharmacy of your choice
- Pick it up at your convenience – on your time & on your terms!
- The whole process is fast & easy!
Questions?
FAQs
Telehealth can be confusing to navigate. Terra Telehealth stands for YOU to receive clear direction, correct information, and easy access to online healthcare. We know you have questions, please find your answers below.
What kinds of services do you offer?
Terra Telehealth is able to assist patients with a variety of healthcare needs. This includes internal medicine and primary care issues such as acne, anxiety, birth control, diabetes, hypertension, insomnia, and weight management.
How does it work?
Set up your patient account with the Athena patient portal. Choose a day and time that works for you and schedule a Calendar Appointment. Video conference with your provider and if applicable then the appropriate prescription will be sent to your pharmacy.
Do you take insurance?
Often, the standard healthcare system approach can cause costly delays in receiving an evaluation by a provider or obtaining medications or health services. In order to provide efficient, optimal, & personalized care to our patients we offer fee-based services. At this time, we do not have the option to accept insurance. You are able to use your insurance to cover your medications, labs, or imaging as needed.
Do you take Medicaid or Medicare?
In order to provide efficient, optimal, & personalized care to our patients we offer fee-based services. At this time, we do not have the option to accept Medicaid or Medicare. Based on federal regulations, we are unable to provide services to patients with Medicaid or Medicare.
Is Telehealth a legal way to get prescription medication and see a provider?
Yes. Terra Telehealth complies with federal and state regulations. Terra Telehealth utilizes Athena for the state of the art HIPAA compliant medical records documentation and storage.
What if it's an emergency situation?
In an Emergency situation immediately call 9-1-1.
How much does it cost?
Terra Telehealth offers online visits for $100 per session.
How long do I have to wait for my prescription?
After your visit with the Healthcare Provider, your prescription will be sent to the pharmacy of your choice.
Am I seeing a real medical professional?
Yes. All the Healthcare Providers are licensed to practice in the United States. You will be able to schedule an appointment with a professional located in your state.
Can I view my medical records?
Yes! Your medical records are located in your Athena Patient Portal.
Can I use my pharmacy?
You have the option to choose your pharmacy. It is essential that your pharmacy is able to receive e-prescriptions.
Why do you need to see a copy of my ID?
Prior to treatment via telehealth, your healthcare provider will need to verify your identity with two documents. For your safety and the protection of your health information, a government ID is required. This will be matched with a separate picture of your face (your face should be clear and unobstructed).
Our team of professionals is waiting to help you; please contact us for a personalized consultation.
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About Us
On Your Time. On Your Terms. Bringing a personal touch to virtual healthcare.
If you’re unsure whether virtual healthcare is right for you, take our quiz to find out.
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Terra Telehealth is a fee-for-service practice, and insurance is not accepted or billed. The $100 fee for health care services is due at the time of the appointment.